Employment

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Horse Park Events Assistant helps ensure a great experience for all horse show attendees. This position assists the Horse Park Event Manager in providing event services to clients and patrons. These include using the reservation management system, online/phone/in-person reservations of event utilities, stalls, RV parking, and all orders related to Horse Park events.

 

This role pays an hourly rate of $15.00-$17.00

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

 

This position will remain open until April 17, 2026.

About the Venue

The Ford Idaho Center is the premier Multi-Event Complex in the Pacific Northwest. Attend a concert, convention, sporting event, trade show, or an equestrian show, and you will be treated to a first-class experience.

The Ford Idaho Center Horse Park hosts equestrian shows from mid-March to early November. The Horse Park hosts around 25 shows annually. With over 650 stalls, both covered and uncovered arenas, 104 full RV hook ups, 9 wash rack bays and 13 stock pens with a capacity of up to 800 head of cattle, the horse park is the premier equine facility in Idaho and western United States.

Responsibilities

• Process and track all reservations & sundry items from horse park exhibitors, clients, and attendees by utilizing the RMS booking software.
• Process orders by running credit cards and logging all money received.
• Work closely with Horse Park Manager to coordinate check in/out process & day-to-day operation of the events.
• Responsible for accurately processing all reservation orders assigned for Horse Park events.
• Coordinate and customize Welcome Packets for Horse Park event campers/attendees.
• Provide show site support, audit stall & RV space usage, work the service desk during event, move-in, and move-out.
• Enter exhibitors into database, creates work orders and distributes automated reports to the appropriate staff.
• Research and solve customer service issues.
• Coordinate the fulfillment of guest services.
• Recommend and implement goals, objectives, and practices for providing effective and efficient customer service.
• Plan, service, and supervise the use of utilities, equipment and other exhibitor services.
• Maintain an active and positive relationship with internal and external partners.
• Assist Events Department when necessary.
• Provide excellent customer service assistance to internal and external clients.

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of operational characteristics of event management, including, but not limited to, needs of equine exhibitors/competitors at multipurpose facilities and customer service practices.
• Knowledge of methods, equipment, materials, and or other systems as they apply to facility events including, but not limited to basic booking space as it applies to reservation management.
• Basic mathematical skills.
• Basic computer proficiency and Microsoft Office products knowledge, to include: Word, Excel, and PowerPoint.
• Familiarity with hotel booking software or equivalent is preferred
• Familiarity with contract terminology.
• Familiarity with terminology used in entertainment and event venue settings.Establish and maintain effective working relationships with staff, contractors and facility users.

QUALIFICATIONS: 

• Ability to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) work days and extended numbers of days.
• High School Diploma or equivalent GED.
• Experience with tradeshow and consumer show exhibitor services preferred.
• Experience with hotel booking software or similar preferred.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply Now

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Operations Coordinator supports the day-to-day operations and event setup of the arena. This position assists with general labor tasks, including event setup and teardown, facility maintenance, and show care to ensure the venue is safe, clean, and event-ready. The Operations Coordinator works closely with the Operations Manager, Supervisors, and other event staff to execute a variety of configurations for concerts, sporting events, trade shows, and community functions.

 

This role pays an hourly rate of $16.00-$17.00.

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

 

This position will remain open until April 10, 2026.

About the Venue

The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.

Responsibilities

• Oversees the operation of all event changeovers, i.e. basketball floor, stage risers, chairs, and signs.
• Performs routine to moderate tasks maintaining livestock arena, exercise arena, stall barn, facility floors, chairs, staging, risers, and other inventory as needed.
• Oversees housekeeping services for the facilities
• Assign work activities, monitor work flow, identify and resolve common operational issues.
• Maintain an accurate record keeping system for hazardous materials communication program.
• Interacting with clients, serving their needs within the confines of state and local laws, and provides physical facility needs and performs custodial duties.
• Performs moderate to difficult set-ups in livestock facilities and works around some livestock.
• Performs operation of machinery, included fork lifts, skid steer, tractor, and pick-up trucks.
• Review and coordinate and changeover work plan, facility maintenance and operations

Qualifications

• High school diploma or GED is required.
• Possess superior interpersonal and strong written and oral communication skills.
• Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines.
• Must be self-motivated with strong leadership abilities and organizational skills.
• Working knowledge of operational equipment including but not limited to: forklift, pallet jacks, scrubbers, floor buffers, mechanical lifting devices, staging, retractable seating risers, basketball floors.
• Ability to follow written instruction, interpret AutoCAD drawings and blueprints.
• Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals.
• Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas.
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days.
• Forklift certification is preferred.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply Now

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Utilizing independent judgment, the Senior Operations Manager manages, supervises, and coordinates the day-to-day operations of the Ford Idaho Center. This employee’s primary responsibilities include facilitation of changeovers, oversight of all housekeeping, as well as the general maintenance and repair of facility systems. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events.

 

This role pays an annual salary of $67,500-$84,500

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until May 1, 2026.

About the Venue

Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes and is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events. The venue works with the nation’s leading promoters (Live Nation, PBR, FELD, AEG, Pepper Entertainment, etc.) to produce world class events like Kenny Chesney, Zach Bryan, Professional Bull Riders, Hozier, Monster Jam, and many more.

Responsibilities

• Assists Sr. Director of Operations in the overall daily operation and maintenance of the Ford Idaho Center.
• Plan, direct, coordinate, and review the work plan for Ford Idaho Center services and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
• Help Create and review Operations schedules.
• Responsible for updating and approving Operations time cards
• Prepare and seek bids for contracted services in the Ford Idaho Center
• Responsible for maintaining and updating Ford Idaho Center emergency response and fire safety plans
• Represents Operations Department in absence of Sr. Director of Operations
• Select, train, motivate and evaluate Operations Managers, Supervisors and full and part time staff
• Provide and/or coordinate department staff training
• Work with Managers and other department employees to correct deficiencies; implement timely disciplinary and exiting procedures with staff (including temporary workers)
• Assume management responsibility for all services and activities involved in the operations of all arena, amphitheater, and Horse Park spaces
• Ensure staff is working safely, efficiently and are aware of proper safety guidelines
• Responsible for execution of and compliance with Contracts
• Plan, direct, coordinate, and review the work plan for facility operations
• Meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures
• Partner with Operations Managers to complete part-time housekeeping /conversion and contracted labor scheduling
• Participate in the development and administration of the Operations Department budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments as necessary
• Administers contracts with outside vendors, including but not limited to pest control; window cleaning; and custodial vendors
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies
• Provide excellent customer service assistance to internal and external clients
• Maintain a customer first mentality

Qualifications

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job.
• Degree in Facility Management or related field preferred
• High School Diploma (or equivalent) required
• Experience in Equine footing management and maintenance
• Minimum of 4-6 years of experience in facility operations supervision or with comparable increasing responsibility in an arena, convention center, public assembly facility with knowledge of set up/housekeeping and/or event coordination.
• Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations
• Self motivated with excellent organizational skills
• Ability to communicate clearly and concisely in the English language, both orally and in writing
• Must be comfortable multi tasking and working in a fast-paced environment
• Familiarity of OSHA requirements
• Strong interpersonal skills necessary, including excellent verbal and written communication skills.
• Possess valid driver’s license or have the ability to acquire
• Ability to work independently and as part of a team

INTELLECTUAL/SOCIAL/PHYSICAL DEMANDS & WORK ENVIRONEMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Intellectual/Social Demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

Physical Demands:

Must be physically capable of heavy lifting (50 pounds), assembly and orderly set-up or physical facility inventory items including livestock arena panels, livestock bedding, sports turf, staging, seating, tables and other even driven needs.

 

Work Environment:

The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply Now

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.

 

This role will pay an hourly rate of $13.00 to $15.00

 

For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.

 

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

This position is based at our Ford Idaho Center. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.

Responsibilities

• When gates open, welcome our fans with a great smile and helpful attitude
• Scan event tickets ensuring that the proper ticket is being used to gain entry
• Assist fans in locating their ticketed seats
• Being alert and proactive to potential hazards and reporting incidents when they occur
• Monitor your assigned area for issues and opportunities to make lasting memories for our fans
• Respond to all guest concerns/complaints promptly and in a professional manner
• Assist guests in ADA accessible seating sections
• Enforce all building policies and procedures to ensure a safe environment for all guests
• Manage the foot traffic flow of large crowds
• Check identification of guests to verify age requirements for purchase of alcohol.
• Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.
• Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor

Qualifications

• Experience in a hospitality or entertainment environment is preferred
• You must love working with and helping people.
• Ability to stand for long periods of time.
• You must be able to maintain a POSITIVE attitude while handling difficult situations.
• Flexible schedule: Availability to work nights and weekends

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply Now