Employment

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

• Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
• Must pour drinks responsibly in accordance with company standards for serving size.
• Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
• Must communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required
• Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
• Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
• Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler

Qualifications

• Six months or more experience bartending.
• Accurate cash handling skills.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule including nights, weekends and long hours.
• Bartending school preferred

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

Under supervision of Box Office Manager, the Box Office Attendant (Part time) is responsible for ticket sales and customer service for all ticketed events at the Ford Idaho Center.

Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Apply HERE

Responsibilities:

SUMMARY
Responsible for ticket sales for shows or events by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES – include the following. Other duties may be assigned.

Opens and or closes ticket window as required.

Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.

Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.

Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.

Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.

Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.

Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.

Files various records and reports. Performs related clerical work as assigned.

SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND WORK EXPERIENCE
High school diploma or general education degree (GED)
1 to 3 months related experience and/or training
Or equivalent combination of education and experience
Box office or guest services background preferred

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands to handle and count coins and currency. Specific vision abilities required by this position includes close vision.

SKILLS AND ABILITIES
Ability to count money, make change accurately
Ability to listen and follow instructions
Ability to input data into a computer to record sales transactions
Good communications skills. Listens and gets clarification; Responds well to questions.
Able to read and interpret written information
Good problem solving skills and organizational ability
Ability to work independently and as a member of the team
Good customer service skills and sense of public relations

COMPUTER SKILLS
To perform this job successfully, an individual should have some knowledge of computers. Experience in computerized ticket systems preferred.

CERTIFICATES, LICENSES, REGISTRATIONS
No certifications are required. Successful completion of background check may be required. Must be bondable if this becomes a requirement in the future.

OTHER QUALIFICATIONS
Ability to work with minimal supervision.
Ability to work flexible hours; daytime, evening, weekends and holidays, as needed;
including event on-sales and outlet support.
Must be able to speak, read and write English.
Must have professional attitude and appearance.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

Apply HERE

The Cashier utilizes a cash register and accepts payment.  Prepares and serves concession items to guests.  Prepares and pours beverages and serves them to guests.  Ensures quality of food presentation. Must be able to maintain excellent attendance in accordance with the attendance policy.

Responsibilities

• Conduct the cash register sales by entering the orders and completing the transaction.
• Responsible for maintaining stock and supply levels, and communicating to the Concessions Stand Manger of low stock items.
• Listening and responding to customer requests or concerns
• Responsible for maintaining a clean and organized work space including but not limited to disposal of garbage & cleaning dishes.
• Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
• Maintains sanitation, health and safety standards in work areas.

Qualifications

• High school diploma or equivalent preferred
• Must be 18 or over
• Three or more months’ experience in food service industry preferred
• Previous cash handling experience preferred.
• Ability to learn to handle cash and learn to operate a cash register and corresponding system
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

The Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed.  The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer.  The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.  A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required. 

Responsibilities

• Assists in the overall effective management of Catering and Concessions operations.
• Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies.  Reports any alcohol service or compliance issues to management immediately. 
• Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
• Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
• Assists in vault opening, closing and balancing, as necessary.
• Generates event employee schedules and verifies employee time as required.
• Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
• Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.

Qualifications

• Associate’s degree (A.A.) or equivalent from two-year College or technical school; or Three to Five years related experience and/or training; or equivalent combination of education and experience.
• Concessions Manager Certificate from the National Association of Concessionaires.
• Nationally recognized, advanced food service sanitation training course certification.
• Familiar with inventory cost control and menu planning.
• Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
• Working knowledge of Point of Sale and timekeeping systems.
• Cash handling abilities; basic math skills including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.

Responsibilities

• Responsible for cooking and packaging food product which is prepared to order or kept warm until sold.
• Receives verbal orders from the front counter staff for food product requirements for guest orders.
• Responsible for maintaining quality and production standards on all menu items. Food must be fresh and of high quality when served to the guests.
• Responsible for portion control and serving temperatures of all products served in the concession stand.
• Responsible for cleaning, stocking and restocking of workstations and displays.
• Responsible for operating large-volume cooking equipment such as grills, deep-fat fryers and ovens.
• Ensures that all work areas and equipment are clean, food products are properly stored, utensils are clean and put away and floor is swept and mopped at end of shift. The Cook must be checked out before ending the shift by the Floor Supervisor to ensure the concession stand meets cleanliness standards.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read, and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate if required by state and federal regulations.

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

• Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk.
• Utilizes and implements M.S.D.S. criteria, food and product safety, and Food and Beverage Policies and Procedures.
• Removes all trash and maintains loading and receiving areas in safe and clean condition.
• Stocks plates, glasses, pots, utensils and pans after cleaning.
• Cleans and sanitizes all food service areas and equipment.

Qualifications

• Experience working in a casual and/or fine dining atmosphere helpful.
• High School diploma or equivalent (G.E.D.)
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Possess valid food handling certificate and alcohol service permit if required by state or federal regulations.

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

Event Security staff are responsible for ensuring that the arena is a safe and welcoming environment for all guests. Security staff will be responsible for ensuring guests enter safely, safety and security inside of the venue, limiting access to restricted areas, and de-escalating volatile situations

This position is based at our Ford Idaho Center location. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.  Apply HERE

Responsibilities:

• Greet guests as they enter the venue
• Inspect bags for prohibited items upon entry
• Monitor metal detectors for incoming patrons
• Control entry and exit points
• Maintain alcohol perimeters
• De-escalate volatile situations
• Direct patrons in an efficient matter
• Communicate and enforce venue policies to guests
• Secure the perimeter of ticketed areas
• Verify credentials to ensure control of access into restricted areas
• Recognize conditions that may create security concerns or safety hazards
• Reports observations and incidents to Supervisors, Medical, or Police (e.g. accidents, fights, inappropriate social behavior, etc.)
• Prepares documentation (e.g. incident and activity reports, security logs, etc.)
• Performs all other related duties, as assigned by the Guest Services and Security Manager

Qualifications:

• High Schools Diploma, GED or equivalent preferred
• Prior Customer Service and/or Security experience, preferred
• Must have the ability to work flexible schedule including nights, weekends and holidays as needed
• Ability to work outside, in adverse weather conditions, as needed
• Must be able to work in noisy and crowded environments.
• Knowledge and skill in radio communication

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE.  For additional questions contact Logan.yost@oakviewgroup.com.

Food and Beverage Supervisor is responsible for overseeing the serving of guests in the venue dining areas catering functions.  The Food and Beverage Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Food and Beverage Supervisor will assist the Food and Beverage Managers with projects including training, inventory and special events.

The Food and Beverage Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

• Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via P.O.S. system.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.
• Responsible for ensuring tableware and linens replaced as necessary.
• Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
• Supervises the set up of banquet functions including linens, dishware, glassware and silverware.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Enforces all Ovations policies and procedures.
• Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
• Assists Management team with projects including training, inventory and special events.
• All other duties as assigned by the managers and supervisors.

Qualifications

• At Least 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.
• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Ford Idaho Center.  They are responsible for providing a safe environment for our guests and ensuring all service needs are met.  Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.

This position is based at our Ford Idaho Center. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.

Responsibilities:

• Provide exceptional customer service and assistance to all guests
• Greet and scan tickets as guests enter the building
• Greet and usher guests to their seats.
• Provide directional assistance to guests throughout facility
• Control and monitor all access to all restricted areas for events
• Provide a safe and secure environment for the Ford Idaho Center
• Report actual/suspected violations of FIC policies, procedures, rules or regulations to your supervisor.
• Complete an incident report on a timely basis, as required
• Ensure emergency exits are clear at all times, and assist guests with special needs exit safely
• Act as a member of the emergency evacuation team by directing guests to emergency exits
• Move around to various positions/locations as event needs
• Hand out materials to guests as needed for events
• Follow all event procedures and safety standards
• Provide excellent customer service assistance to all clients
• All other duties assigned by Guest Services Manager or Supervisor

Qualifications:

• High school diploma or equivalent preferred

• Must be 16 years or older

• Must have a demonstrated ability to function in a fast paced, high-pressure environment

• Customer service experience and exceptional customer service, communication skills.
• Comfortable working with the public with an outgoing and friendly personality
• Ability to communicate clearly and concisely in the English language
• Ability to work both independently and as part of team, remaining flexible in your role
• Ability to work flexible schedule including long hours, nights, weekends and holidays.
• Ability to work minimum of 1 Event per Month at the Ford Idaho Center.

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

• While performing duties of this job, the employee is frequently required to multi-task under time limits and in high pressure situations.  Position requires frequent attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.  This position requires constant use of interpersonal skills with internal and external clients including: greeting, directing clients verbally and with visual cues towards various building locations. Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients and determine optimal solution to their concern.  Employee must frequently work both independently and as part of a team.   

Physical demands:

• While performing the duties of this job, the employee will frequently move about various areas of the buildings in the course of directing or escorting customers to their seats. 
• Employee must frequently communicate in-person and via in-house radios with supervisors to exchange information.
• Employee may stand in one location for extended periods of time.
• Employee may occasionally be required due to business demands and event operations to lift and/or move up to 25 pounds. 

Work environment:

• The duties of this position are performed primarily indoors.  Constant exposure to a moderate loud environment and frequently to constantly communicating with guests in a loud environment.  Frequent to constant exposure to crowded workspaces and crowded events with thousands of guests in attendance.  The employee is occasionally exposed to weather conditions by entrances prevalent at the time of events, jackets are provided.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE.  For additional questions contact Logan.yost@oakviewgroup.com.

Internship Structure and Expectations

1.  Internships are expected to have a six-month commitment. This allows the student to experience the venue through multiple event cycles.
2. Internships are considered part time with a varied weekly schedule requiring an estimated 12-24 hours per week depending on events.
3. Learning agenda will include all aspects of Horse Park event management including advance, guest services, operations, administration, and parking.
4. Phases of internship are evaluated as follows: Orientation & training à Observation, learning, and practice à Implementation of skills and tasks à Development and improvement à Review, feedback, and assessment.
5. Required / Provided items:
   1. Interns will be expected to communicate via venue provided radio when on site.
   2. Workstation for interns will be provided for work while on property at FIC.
   3. PPE and event specific tools required for tasks specific to events will be provided by FIC.
   4. Intern is expected to be of legal driving age with valid current Idaho state driver’s license.
6. Interns will be supervised and mentored individually by a designated senior staff member.
7. Compensation: Hourly Pay

Qualifications
Education and Experience

1. Actively pursuing an undergraduate or a graduate degree at an accredited college or university, preferably in Event Management, Hospitality Management, Finance, Business, or related fields.
2. Interest/Experience with Horses, Rodeo, and/or Equestrian Shows preferred but not required

Skills and Abilities

1. Ability to take direction and execute independently
2. Good verbal and written communication skills
3. Punctuality and positive attitude
4. Excellent customer service skills
5. Ability to multi-task in a fast-paced, dynamic environment
6. Great time management and project management skills
7. Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
8. Proficient in use of Microsoft Office programs

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

Merch Seller assists guests in a friendly, courteous, and professional manner with purchasing artist and show merchandise at concerts and events.  Apply HERE

This role will pay an hourly wage of $14.  For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue
The Ford Idaho Center is the premier Multi-Event Complex in the Pacific Northwest. Attend a concert, convention, sporting event, trade show, or an equestrian show, and you will be treated to a first-class experience. 

Responsibilities
Helps setup/tear down merch stand with other sellers.
Maintains accurate counts when selling merch and handling cash.
Demonstrates excellent customer service skills; friendly, courteous & respectful with patrons, staff and tour representatives.
Works well under pressure; able to get patrons through lines quickly and efficiently with loud noise from concerts and shows.
Team player; able to work well with a team of merch sellers in a fast-paced environment.
Ability to work outdoors during summer amphitheater season in hot weather.

Education and Work Experience

• High school diploma or general education degree (GED)
• 1 to 3 months related experience and/or training; or equivalent combination of education and experience.  
• Box office, retail sales or customer service background preferred

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands to handle and count money, run credit cards, and sell t-shirts, hats, other artist merchandise.  Specific vision abilities required by this position includes close vision. 

Skills & Abilities

• Ability to count money, make change accurately
• Ability to run a credit card
• Ability to listen and follow instructions
• Ability to use an iPad & credit card swiper to track sales transactions
• Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
• Good problem solving skills and organizational ability
• Ability to work independently and as a member of the team
• Good customer service skills and sense of public relations

Qualifications

• Ability to work with minimal supervision. 
• Ability to work flexible hours; daytime, evening, weekends and holidays, as needed
• Must be able to speak, read and write English.
• Must have professional attitude and appearance.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

This position is based at our Ford Idaho Center location. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.  Apply HERE

The Operations Coordinator supervises and directs the day-to-day operations of the facilities. The position provides leadership and direction to part-time staff about building policy and procedures.

Responsibilities

• Oversees the operation of all event changeovers, i.e. basketball floor, stage risers, chairs, and signs
• Performs routine to moderate tasks maintaining livestock arena, exercise arena, stall barn, facility floors, chairs, staging, risers, and other inventory as needed.
• Oversees housekeeping services for the facilities
• Assign work activities, monitor work flow, identify and resolve common operational issues
• Maintain an accurate record keeping system for hazardous materials communication program
• Interacting with clients, serving their needs within the confines of state and local laws, and provides physical facility needs and performs custodial duties.
• Performs moderate to difficult set-ups in livestock facilities and works around some livestock.
• Performs operation of machinery, included fork lifts, skid steer, tractor, and pick-up trucks.
• Review and coordinate and changeover work plan, facility maintenance and operations;

Qualifications

• High school diploma or GED is required
• Possess superior interpersonal and strong written and oral communication skills
• Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines
• Must be self-motivated with strong leadership abilities and organizational skills
• Working knowledge of operational equipment including but not limited to: forklift, pallet jacks, scrubbers, floor buffers, mechanical lifting devices, staging, retractable seating risers, basketball floors
• Ability to follow written instruction, interpret AutoCAD drawings and blueprints
• Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals. Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas.
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days
• Forklift certification is preferred

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

An Overnight Security Attendant is a part - time employee who will act as primary security of all assets at the Ford Idaho Center. They are responsible for providing a safe environment for our guests and ensuring all buildings are secure.

This position is based at our Ford Idaho Center. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.  Apply HERE.

Responsibilities:

• Provide exceptional customer service and assistance to all guests
• Greet all guests at the gate to assure they are properly credentialed and are to be there.
• Prevent unauthorized people and prohibited property from entering the facility and or property;
• Respond to alarms, emergencies and other incidents as needed to preserve life and protect property;
• Greet and assist Drive Buys requiring access to horse stalls and RV spots.
• Do a nightly stall check during large scale horse events
• Keep and maintain a cashbox at the beginning and end of a shift.
• Provide directional assistance to guests throughout the complex
• Control and monitor all access to all restricted areas
• Provide a safe and secure environment for the Ford Idaho Center
• Report actual/suspected violations of FIC policies, procedures, rules or regulations to your supervisor.
• Complete an incident report on a timely basis, as required Maintain various electronic records;
• Operate CCTV cameras, vehicle gates, fire alarm panels and other life safety equipment;
• Act as a member of the emergency evacuation team by directing guests to emergency exits as needed
• Conduct exterior patrols to detect hazards and suspicious activity;
• Conduct interior patrols to detect hazards and suspicious activity;
• Hand out materials to guests as needed for events including parking passes.
• Follow all event procedures and safety standards
• Provide excellent customer service assistance to all clients
• All other duties assigned by Security Manager or Supervisor

Qualifications:

• High school diploma or equivalent preferred
• Must have a demonstrated ability to function in a fast paced, high-pressure environment
• Must have a valid Driver’s License
• Must be able to operate a motorized vehicle
• Customer service experience and exceptional customer service, communication skills.
• Comfortable working with the public with an outgoing and friendly personality
• Comfortable with the potential of working around animals such as horses
• Ability to communicate clearly and concisely in the English language
• Ability to work both independently and as part of team, remaining flexible in your role
• Ability to work flexible schedule including long hours, nights, weekends and holidays.
• Ability to work the majority of Arena events at the Ford Idaho Center.

Intellectual/social, Physical Demands And Work Environment

The intellectual/social, physical demands, and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OVG360 (formerly Spectra) is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

Apply HERE.  For additional questions contact Logan.yost@spectraxp.com.

Parking Supervisor is an on-call, per event employee who directs customers in and around the Ford Idaho Center parking lots during events.

This position is based at our Ford Idaho Center location. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.  Apply HERE

Responsibilities:

• Supervise parking attendants in a variety of parking locations and positions
• Greet and direct customers entering parking lots
• Communicate parking and event information to the public
• Selling/taking parking tickets
• Count back correct change as needed
• Ability to use a mobile device to take card payments on site
• Park cars quickly and efficiently
• Monitor lot during events, immediately contacting Security Manager as issues arise
• Provide positive and friendly experience to all customers
• Set up signs, parking cones, and stations prior to each event
• Identify and problem solve parking issues; prevent when possible
• Provide excellent customer service assistance to internal and external clients
• Report to the Security Manager for any other duties asked to perform for each event.

Qualifications:

• High school diploma, GED or equivalent preferred
• Ability to work both independently and as part of team
• Must have a demonstrated ability to function in a fast paced, high-pressure environment
• Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
• Ability to communicate clearly and concisely in the English language
• Must be comfortable working with the public
• Requires strong interpersonal and communications skills

The intellectual/social, physical demands, and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OVG360 (formerly Spectra) is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

Apply HERE.  For additional questions contact Logan.yost@spectraxp.com.

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

Responsibilities

• Maintains knowledge of the menu and any special items being offered.
• Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
• Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
• Ensures neat presentation of all ordered items, with no spill-over.
• Pre-buses tables and full buses tables when necessary during peak periods.
• Maintains availability to work during many peak periods.
• Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
• Maintains high responsiveness to customer desires and requests.
• Maintains a professional and clean appearance.
• Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
• Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered

Qualifications

• Experience working in a fast-paced, high volume environment preferred
• Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
• Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

The Sous Chef will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards. The Sous Chef will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.

$20-25/HR

Responsibilities

• Supervises all line set-up, prep and breakdown activities. Responsible for in-service delegation of tasks to line personnel.
• Supervises all buffet, beverage, break, and carving table set-up and breakdown. Responsible for set-up of all equipment necessary for above mentioned areas, including but not limited to: chaffing dishes, sternos, china, serving ware, silverware, bowls and platters, heating lamps, and cutting boards
• Assists Executive Chef with fulfilling kitchen record keeping and administrative requirements including food inventories and ordering of food products. Responsible for organizing employee work schedules, ensuring appropriate coverage for all kitchen areas. 
• Measure, mix and cook ingredients according to recipes
• Use a variety of pots, pans, knives and other equipment to prepare and serve food.
• Maintain a clean kitchen. At the end of the day there should be NO food debris on the floor, walls, equipment, work tables, ceilings or any other surface located with-in the kitchen area. This same standard must be maintained in all food production areas outside of the main kitchen.
• Ensures kitchen staff are aware of work place expectations by providing on-going assistance, training and mentoring to kitchen staff. Promote a positive, enthusiastic and cooperative workplace environment by working side by side with staff.
• Assists Executive Chef to ensure quality, consistency and concept are maintained. Monitors production of food preparation, ensuring recipe specifications, portion controls, and kitchen timings are met.  Monitors all food served relative to appearance, temperature, sanitary and quality standards.
• Monitor events, materials and surroundings.
• Guide, direct and motivate kitchen employees.
• Ensure that all food safety standards are followed.
• Communicate with supervisors, peers and subordinates.
• Make decisions and solve problems. Organize, plan and prioritize work.
• Evaluate information against standards.
• Carry out ideas, programs, systems or products.
• Document and record all personnel discipline information. Work with Human resources for personnel discipline issues.
• Other duties as assigned by Executive Chef.

Qualifications

• High school diploma or equivalent GED.
• Minimum of 3 years in similar position in an upscale banquet, hotel or convention center setting with prior supervisory experience.
• State issued Health Certificate and immunizations are required.
• Technical proficiency and experience demonstrating verifiable knowledge of food preparation methods.
• Ability to positively interact with diverse personalities, including co-workers, subordinates, guests and purveyors in a variety of work situations. Must have active listening and effective communication skills.
• Ability to develop results-oriented staff through effective training, evaluation, motivation, coaching and counseling. Ability to assist others in developing needed skills for effective job performance.
• Ability to positively distribute responsibility to others to meet objectives and achieve desired results.
• Ability to recognize problems and to creatively and expeditiously find solutions. Ability to set priorities and use initiative; solid decision-maker.
• Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment.
• Ability to be self-directed while working in a team-oriented environment.
• Ability to work a flexible schedule; able and willing to work nights, weekends and long hours.
• Must be able to stand for extended periods of time.
• Ability to speak clearly so that listeners may understand.
• Must be able to make fast, simple, repeated movements of fingers, hands and wrists.
• Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
• Must be able to lift, push, pull or carry heavy objects.
• Must have a good sense of taste and smell.
• Must be Serve Safe certified.
• Knowledge of and skill in using computer software, including MS Word/ Excel/ Outlook.
• Ability to work closely with kitchen staff, but also spend time alone cooking.
• Must be able to supervise, coach, and train employees.
• Provide excellent service to customers.
• General knowledge for the health and safety of patrons and staff.
• Ability to express ideas clearly when speaking or in writing.
• Ability to read and understand written information
• Identify problems and review information.
• Must be constantly aware of frequently changing events in cooking processes.
• Ability to repeat the same physical activities.
• Must maintain high level of concentration.
• Must be able to multi-task.
• Knowledge of the rules and uses of numbers in mathematics. Areas of knowledge include arithmetic, algebra, geometry and statistics.
• Knowledge of US Foods Menu Profit Pro a plus.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

The Warehouse Worker is responsible for assisting in venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance. This is a key position for the effective and profitable operation of the business.  The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and independent decision-making skills are required. 

Responsibilities

• Responsible for assisting with product purchasing/ordering, receiving and distribution control for the venue.
• Maintain sanitation and organizational systems of all warehouse storage areas.
• Fulfills all event expectations including but not limited to requisitioning during events, post-event break down, warehouse returns, equipment storage, sanitation and maintenance.
• Oversee and ensure that appropriate stocking levels are met for each event; rotate and maintain integrity of product.
• Ensure proper transfer process of product between locations, including follow-up documentation.
• Assists in performing routine maintenance; responsible for concession and utility equipment cleaning and maintenance: portable equipment, burden carriers, carts, floors, refrigeration, and lighting. Ensure manifested equipment is in location.
• Evaluate warehouse employee performance. Maintain employee records, written warnings, reviews and other related documents.
• Conduct walk through of the commissary, warehouse and storage areas after the completion of the day to ensure all areas are clean.

Knowledge, Skills and Abilities:

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
• Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges during an event) quickly and under pressure.
• Ability to speak, read, and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a thorough working knowledge of all existing concessions locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Possess valid Food Handlers certificate and Alcohol Service Permit if required by Provincial or local government.
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession operations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality

Qualifications:

• High School diploma or equivalent.
• Minimum 2 years foodservice / hospitality experience; similar venue experience a plus.
• Food service certification

Physical Dimensions:
Performing the duties of this position involves extensive and continuous standing and walking.  Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl.  The employee is frequently required to lift up to 50 pounds.  The vision requirements include the ability to adjust focus, peripheral vision and close vision.

Working Conditions & Hazards

• Exposed to weather and non-weather related cold temperatures;
• In areas with low levels of CO exposure;
• Wet and slippery floors;
• Extreme hot surfaces;
• Pinch points and tight working spaces throughout building;
• Exposed to high noise levels.

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE